Discover Why Clients Choose BPO Support!
Video Testimonials
IT
K.I Computing
LEGAL
Joseph R. Fritz, PA
REAL ESTATE
Avid Property Management
REAL ESTATE
Paradise Parcels
REAL ESTATE
Bare Hands Land Ventures
SERVICE PROVIDER
Humes Authentic Horticulture
SERVICE PROVIDER
Wendy Melrose Insurance
SMALL BUSINESS
Sol Relief
SMALL BUSINESS
See Jarrett Studios
SMALL BUSINESS
Niyama Center
Written Testimonials
IT Testimonials
“BPO Support made it simple for a busy business owner like me to get started with their professional services. I love the tools they provide to manage my account and make changes easily. Their pricing is fair and competitive. We’re proud to be long-term clients!”
— Simple IT Solutions
“We didn’t have resources for after-hours support and wanted to make sure we could capture customer requests during these times. BPO Support provided off-hours coverage at a fraction of the cost of our previous provider. Their services integrate seamlessly with our business systems and give our customers an easy way to reach us.”
— Turbotek
“We can only be in so many places at once. Waiting around for support calls wasn’t the most productive way to run our business. BPO Support lets us focus on what we do best while giving clients confidence in our service. When a client calls with an issue, the last thing they want is to leave a message. If I were recommending BPO Support, I’d say, ‘What better option is there?’ It’s a no-brainer for the cost.”
— Fortessa Hosting
“Things are going great and I am receiving very positive feedback from people who call us and get sent to the answering service. Everything is working great, thank you!”
Strategy and Management Services (SAMS), Inc.
Legal Testimonials
“We didn’t have the time or staff to handle all incoming calls. Since working with BPO Support, we’ve increased the number of potential clients scheduling appointments with our firm. Their team is professional and handles calls extremely well. We especially appreciate that they can schedule appointments for us and that we can listen to call recordings online anytime.”
— Law Office of Robert Boeshaar
“Our onboarding specialist stayed in close communication throughout the entire process. We truly appreciated the attention to detail and expertise. The service is easy to manage, and the team answering our calls is always professional and friendly. BPO Support gives us exactly what we need—and we love that we only pay for the time we actually use instead of expensive bulk minutes.”
— Oliver Law Office
“The reports are timely & detailed. Service representatives handle clients well. I am grateful for the additional support & peace of mind knowing the phone is answered when I’m not available.”
LH Law
“I wish I’d done this years ago. The messages come to me quicker and absolutely flawless in their content and understandability. Thank you so much.”
Soechting Law Firm
“I wish we had started this years ago. Messages reach us faster and are always clear, accurate, and easy to understand. Thank you for such an excellent service.”
— Soechting Law Firm
“BPO Support has improved our clients’ first interaction with our office. I’ve even received compliments on my ‘new assistant.’ The service blends seamlessly into our business operations.”
— The Law Office of Karen M. Holman
“Since opening our doors in 2011, we’ve partnered with BPO Support to ensure our clients and potential clients can reach us 24/7, every day of the year. Courteous, efficient, and reliable, BPO Support has become one of our most important strategic partners. They keep us directly connected with the people we serve.”
— Yanger Law Group, P.A.
“Getting started was simple and fast. The staff is kind, knowledgeable, and we were fully set up within just a few days.”
— The John Suarez Law Group
Medical Testimonials
“BPO Support made the sign-up process simple and continues to deliver excellent service for my small medical practice at a competitive price. The messaging and mobile app are very convenient, and my patients consistently praise the kind and professional operators.”
— Meredith Godwin
“Appreciated the knowledge of whomever we spoke with when we attempted to make changes for the holiday – truly felt as if they were part of our team!”
Pellegrino Plastic Surgery
“We appreciated the knowledge and support of the team when making changes for the holidays – it truly felt like they were part of our own staff!”
— Pellegrino Plastic Surgery
“Our patients often comment that BPO Support answers calls just like an in-office receptionist. Excellent job!”
— Dr. Tom Petit, PhD, LMHC
Real Estate Testimonials
“The follow-up was fantastic. The BPO Support rep who handled our onboarding took the time to understand our business and set up the greeting just the way we wanted. Now, every call to our office is answered professionally.”
— Shannon Ellis and Associates
“Our onboarding specialist was attentive and understood the specific needs of our business and industry. She set us up for success and even assisted with a few adjustments after setup to ensure the service was the perfect fit for us.”
— Fourth Man Land Solutions
“We loved the answering service from the start. After receiving our first bill, we noticed an issue, but BPO Support’s team quickly helped us resolve it and even save money! Now everything runs flawlessly, and we couldn’t be happier.”
— Towering Pine Properties
“When reporting even a slight glitch in the script, customer service immediately responded, addressed it and corrected it. Very easy to work with and impressed with their recommendations on writing an effective script.
Timeshare Broker Sales
“Our biggest challenge was getting our messages recorded accurately. Previously, messages weren’t relayed properly, causing complaints from our clients. Since switching to BPO Support for our after-hours answering service, complaints have dropped significantly. The BPO Support agents are well-trained and reliable. Whenever an issue arises, I can speak directly with the team and have it resolved immediately. Very professional and well-run company.”
— The Port Apartments
“BPO Support delivers excellent customer service. Every response is prompt and professional. Highly recommended!”
— Century21 Phoenix
Service Provider Testimonials
“Great company with excellent customer service and an easy-to-use online portal. Once our account was set up, making changes became simple. I highly recommend BPO Support for any business handling dispatches, especially after-hours. As an HVAC company, we get many after-hours calls, and their setup for dispatching technicians works perfectly!”
— The Severn Group
“We struggled to answer calls because of language barriers and background noise, which made customers hesitant. BPO Support has completely transformed our business! Our revenue has increased by 35%. The service is reliable, pays for itself, and allows me to focus on other areas of my business. Plus, it presents our company in a far more professional way!”
— Broad Services
“After relying on a pager or answering service for thirty years, BPO Support gives me the confidence to step away when needed while still delivering the best service and customer care I’ve ever experienced.”
— Kobie Kooling
“BPO Support is fantastic! We truly appreciate the excellent service. We even recommended them to a friend, and they signed up immediately.”
— Avis Plumbing
“BPO Support has done an excellent job helping us streamline how we handle after-hours calls. They provide all the necessary information to triage calls efficiently, reducing response times and allowing our team to serve customers with precision. The daily emailed reports are detailed and make it easy to track each call. BPO Support is a valuable partner, and we’re grateful to have them on our side.”
— J Richardson Electric
“BPO Support has been an excellent investment for our HVAC company. From the start, their communication was clear and prompt. The customer service representatives handling our after-hours calls are professional and provide accurate, easy-to-understand messages for our office staff. We highly recommend BPO Support!”
— Gorjanc Home Services
Small Business Testimonials
“Our business thrives on relationships, and our clients are our most valuable asset. When clients call, we want them to speak with a real, helpful, and friendly person. With BPO Support, our team can focus on meetings or training sessions knowing that every client call is handled professionally, not by a machine. It gives us peace of mind and ensures our clients always receive the service they deserve.”
— R.W. Rogé & Company, Inc.
“We were very impressed with the onboarding process and the professional way our initial call script was set up. As we adapted to using BPO Support, our representative Alison has been outstanding—analyzing calls and suggesting improvements to make the experience better for both us and our customers. Excellent work!”
— Thrust Flight
“Thank you for the outstanding work on my account. I truly appreciate the service you provide and am so glad I found BPO Support. Your Customer Service Professionals are the best in my experience.”
— Ybor City Walking Tours
“Your hard work is truly appreciated. Even though no system is perfect, the dedication and effort from your team at BPO Support are exceptional.”
— Ashley Tutors
“Thank you for the outstanding work on my account. I truly appreciate the service you provide and am so glad I found BPO Support. Your Customer Service Professionals are the best in my experience.”
— Ybor City Walking Tours
BPO Support Clients
Our Business Development Specialists are ready to answer your questions about our answering services and provide all the information you need to get started with BPO Support.
